Latest News from around the Shire

To include any items on our news or events page please email the details to susane@berriganshire.nsw.gov.au.

To find out what is happening around our Shire check out these websites:
                                                                                            
Barooga Advancement Group

Berrigan District Development Association

Finley Chamber of Commerce, Industry and Agriculture

Tocumwal Chamber of Commerce and Tourism

Tocumwal on the Murray 

Finley Farmers Market

Tocumwal Foreshore Markets

Current Articles | Search | Syndication

ACMA reply to television reception complaint.

01/10/2016

We have received a call and the below correspondence from ACMA with regard to our complaint about television reception in the Berrigan Shire.

"It appears as though Ballarat (Lookout Hill) signals are travelling further than expected due to certain weather conditions, also known as atmospheric ducting, and this is causing interference to the Goulburn Valley or Shepparton services (Mt Major). Atmospheric ducting of TV signals happens when distinctive weather conditions—especially high-pressure systems and still conditions—cause distant broadcast signals to travel further than planned.

These weather conditions that make it favourable for the Ballarat services to cause interference also temporarily enhance Bendigo services (Mt Alexander). These unintended ‘rogue’ signals from Ballarat then interfere with the local Goulburn Valley signals because antennas and receivers can’t differentiate between the local signals and those being ducted from distant TV towers. When this occurs, viewer who perform an auto tune pick up Bendigo services. When the weather returns to normal, the Ballarat and Bendigo services disappear and viewers need to retune to pick up the Shepparton services again. When this occurs, it is best to report the issue to the broadcasters so that they are aware of the issue. 

As discussed we have contacted the broadcasters who are aware of the issues with the Goulburn Valley transmitter and are investigating possible options to resolve this issue. They are testing to see if they can get a reliable VHF signal from the Upper Murray (Mt Baranduda) transmitter that the broadcasters may be able to use to rebroadcast and possibly also use as a stable input feed into the Jerilderie and Deniliquin transmitters as the current Goulburn Valley transmitter site is used as an input to these sites and this input feed is also affected by the ducting. However as discussed this issue will take time to resolve.

We can understand this is causing people frustrations but there is little people can do, especially if atmospheric ducting is impacting on TV reception. One option is to attempt to receive the Goulburn Valley services reliably, viewers may need to have a fringe-area high gain UHF antenna located at 10m above ground level to attempt to receive the services reliably. Even then, it is expected that an antenna installer may need to work hard to try to identify a suitable location on the roof that receives all services reliably. Alternatively in some instances viewers can try to get an antenna installer to see if they can receive alternate services by getting reception from an alternative broadcast site possibly the Upper Murray transmitter.

Another option is the government’s VAST service which is an alternative for those viewers who cannot receive adequate reception from existing terrestrial transmitters. The VAST service is intended to provide an alternative reception option for viewers who are unable to get adequate digital television services from existing terrestrial transmission sites. The typical installation cost is around $700-1000 dollars for a VAST installation depending or your location and the hourly rate and equipment costs the installer charges. Information about VAST is available on the ACMA's web site 
at http://acma.gov.au/Citizen/Consumer-info/My-connected-home/TV-reception/should-i-consider-the-vast-service. More information about TV reception is available from the ACMA’s TV reception hub: http://www.acma.gov.au/Citizen/TV-Radio/Television/TV-reception."

Contacting Council

Office: 56 Chanter Street, Berrigan.
Office hours are 8.00 am to 5.00 pm
Monday to Friday.
Phone:
Fax:
Email:
(03) 5888 5100
(03) 5885 2092
Post: Berrigan Shire Council
56 Chanter Street
BERRIGAN NSW 2712
Login | |