Customer Requests

Berrigan Shire Council is committed to providing a high quality service to our ratepayers and customers and has adopted a Guarantee of Service which sets out our service standards.

These service standards include face-to-face contact, telephone calls and written correspondence. The guarantee also covers after hours emergencies, how to make a comment or complaint as well as Council's expectations of its customers.

We value your feedback and are committed to continuous improvement of our services.

If you wish to contact us, please refer to the bottom of the page for a list of contact methods.

Of if you would like to visit the Council office, Katrina at the enquiries counter is happy to help.

To view the Guarantee of Service (pdf), please click here.