Privacy and Personal Information

Berrigan Shire Council has an obligation to protect the privacy of its customers.  

Our Privacy Statement explains how your personal information (information that can identify you as an individual) is used, stored and accessed after it's collected by us. It also informs Council staff of their obligations in handling your information and specifies when they can and cannot disclose, use or collect it.

What happens when you call Council?

Information you provide to us will be collected, held, used and/or disclosed for the following purposes:

a) to assist you with your enquiry, 
b) for quality assurance and training purposes, 
c) for complaint handling,
d) to contact you in relation to continuous improvement of Council’s operations and services,
e) and for any other purpose outlined in Council’s Privacy Management Plan(PDF, 560KB).