Customer Service Officer – (Part-Time) Library Services and Visitor Information Centre
Join Our Team as a Part-Time Customer Service Officer!
Council is seeking applications for the position of Part-Time Customer Service Officers encompassing Library Services and Visitor Information Centre.
The Customer Service Officer will deliver front-line customer services across Council’s four libraries of Berrigan, Finley, Tocumwal and Barooga and the accredited Visitor Information Centre at Tocumwal.
What You’ll Be Doing:
• Administer Council’s systems through recording and data entry.
• Maintain the library, and the library collection to a high standard, including minor book repairs.
• Co-ordinate library activities for the wider community, to encourage patronage.
• Assist clients to access resources and information services.
• Perform general administrative tasks including book sales, cash receipting, responding to general enquiries, and provide outreach services for Council.
• Assist visitors with information on accommodation and attractions in the region.
• Update social media as required.
• Participate as part of the Customer Experience team to deliver friendly and helpful customer service to residents, ratepayers and other Council stakeholders.
• Purchase, order and receipt materials and services on behalf of Council, with approval from authorised officers and in accordance with Councils procurement procedures.
What You’ll Need:
• Competent computer use – Office Suite and email
• Familiar with Social Media
• Australian Class C Drivers Licence and ability to maintain
• Working with Children Check
• Police Check (working with Seniors)
• First Aid (Apply First Aid level)
What’s in it for You?
• Work in a supportive environment that values professionalism, empathy, and continuous improvement.
• Be part of a collaborative and welcoming Team
If you’re ready to take on a new challenge and be part of a varied role, we’d love to hear from you! Apply today and let’s create something amazing together at Berrigan Shire Council!
This position is classified at Grade B, Entry Level under Council’s salary structure with a salary range based on qualifications and experience from $60,215.06 to $67,772.07 per annum plus 12% statutory superannuation. Conditions are in accordance with the Local Government (State) Award 2023.
This part-time role offers 30 hours per fortnight and requires flexibility to work alternate weekends, four hours on Saturday and four on Sunday. For further information about the opportunity, please contact Merran Socha, Manager – Economic Development & Tourism on 03 5888 5100.
Applications should be marked “Confidential” PO/28/2026 and include a Cover Letter addressing the essential criteria for the position, Resume & Completed Application form; A copy of the application form is available on Council’s website www.berriganshire.nsw.gov.au or by contacting Ash Holt, People Culture and Risk Officer, 03 5888 5100.
Applications will be received up to, 9:00am Thursday 14 May 2026.
Chief Executive Officer 56 Chanter Street BERRIGAN NSW 2712.
Or to jobs@berriganshire.nsw.gov.au
Berrigan Shire Council is an Equal Opportunities Employer