Council System Upgrade

Published on 30 October 2025

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BERRIGAN SHIRE COUNCIL IS UPGRADING OUR FINANCE SYSTEM

We’re making an essential upgrade to improve how we manage our financial systems and processes — helping things run smoother, faster, and more efficiently for both Council and our community.

 

We have now begun the rollout of our new financial program at Council. Thank you for bearing with us during this important transition.

We are currently in the process of reconciling recent payment data. This means there may be a short delay before some payments are visible on your account.

We appreciate your patience and understanding while we complete this work, and we expect everything to be fully updated soon.

If you have any concerns regarding your account, please contact our Revenue Department on (03) 5888 5100

 

WHAT THIS MEANS FOR YOU

In the short term:
There may be minor interruptions to some services while we transition.

In the long term:
You can expect:

  • Faster processing times

  • More accurate and transparent financial reporting

  • A modern system that supports our community now and into the future

WHAT’S CHANGING FOR YOU

  • Your payment reference number will remain the same — it will now serve as both your Rates Assessment Number and Water Account Number.

  • A new E-Services website will be launched, allowing you to:

    • Pay your Rates, Water, and Invoices online

    • Submit Certificate Applications digitally

We appreciate your understanding as our team transitions to this improved system.
This upgrade will allow us to provide better, faster, and more transparent services for our community — now and into the future.

If you have any questions, please contact Council on (03) 5888 5100 or email mail@berriganshire.nsw.gov.au

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